Frequently Asked Questions
How do I rent from Plank & Pearl? It’s easy! After you confirm your event date and venue, please contact us to book an appointment to see our collections and create a Wishlist. If you’re not in the Denver area but planning a Colorado wedding or event, you can shop our inventory directly from our website. Like a shopping cart, a Wish List stores your selections. We don’t collect payment at this point; we simply use the information to send you a proposal. When you accept our proposal, we move forward with our contract and deposit policy.
What will it cost? Individual prices can be found when you click each item. Your proposal will also include tax, delivery fees, and styling fees (if desired).
May I add new items or substitute items after I’ve signed a contract? We will do our best to accommodate changes or additions with two-weeks notice and depending on availability. Keep in mind that during the busy summer season, items you want may be reserved for other clients.
What is the minimum rental period? The rental period for any of our pieces is 24-hours. If you need more time, there are additional charges. Please note that we can’t accommodate hourly rentals.
When is the best time to reserve my items? The more lead-time you can give yourself (and us!), the less stress you’ll feel. You’ll be guaranteed that everything you want will be available when you need it, and at the current pricing. However, there are always special occasions that need to come together quickly, and we’ll do our best to accommodate you. Orders placed less than two weeks in advance will be charged a 20% “rush fee.”
Do you have a minimum order requirement? Our minimum order during high season (May through October) is $300, not inclusive of taxes, styling, or delivery costs. November through April, the minimum is $200.00
Does Plank & Pearl deliver? Yes, we offer professional delivery service. Click here to see details and fees.
May I pick-up my order? We offer “Will Call” pick-up only for our smaller items. Furniture, heavy or fragile pieces, and one-of-a-kind items need to be packed up and delivered safely by our company.
Is a deposit required? In order to reserve and hold your rentals, we require a non-refundable 50% deposit on the final total of your order. When you sign your contract, we will charge your credit card for the deposit fee. The final 50% is due two weeks prior to your event.
What happens if something is broken or lost? Please see our detailed damage policy here.
Do you offer event styling? Yes, it’s one of our favorite things to do! You can find all of the details under “Services.”
What if I have my heart set on something special that you don’t have in your inventory?
We’re pros at researching and finding most anything (within reason!) for an hourly shopping fee. Again, timing is everything, so let us know what you’re looking for as soon as possible.
Do you support marriage equality and same-sex weddings? Absolutely! Love is love, and we treat every client with the same respect, professionalism, and high degree of service.
“5 stars! I was looking for some fun decor to add to our wedding with just a month to go. While Googling rentals in the area, I came across Plank & Pearl’s website and the photos of their collection reeled me in. I emailed and heard back from the owner, Coleen, promptly. She was so easy to work with and when I visited the showroom, she allowed me to just wander around and let my vision come to life. Communication and payment was super painless, and overall she saved me having to run all over town and store lanterns and glassware in my apartment! Thanks Coleen and we’ll look forward to working with you again soon!”PF
“We used P&P for our wedding last October at Blanc in Denver, and I’m so grateful we found them! Coleen was super nice and helped me to curate the exact look I was going for. Everyone loved taking pictures in the peacock chairs 🙂 The variety of pieces and styles they offer are amazing. I would highly recommend Plank & Pearl!”LW
“Plank & Pearl was great to work with. They have so many cute pieces to choose from and the owner, Coleen, is more than happy to help you put together a beautiful package. They do all the delivery and pickup for you. Highly recommend Plank & Pearl if you want a touch of vintage flair at your wedding.”HE
“Coleen is great to work with and has a gorgeous inventory. We used some of Plank & Pearl’s rentals for our wedding’s outdoor cocktail hour and were very pleased with the lounge setups. We got many compliments from our guests on our seating arrangements (we went for a vintage look) and couldn’t have been happier with our service overall.”SB
“Coleen is such fun to work with! I recently used Plank & Pearl for a styled wedding shoot that I organized at Space Gallery in Denver.
Coleen has such a great selection of rentals to choose from, and it was easy to find items that fit perfectly with the theme. She even made it super easy to pick up the items, already packed in bubble wrap and in crates ready to be loaded up.
If you are in need of rentals (or a very well decorated venue for your small event), definitely use Plank & Pearl! You won’t regret it!”Erin Witt Photography
“Coleen was a pleasure to work with every step of the process and her gorgeous furniture made our program stand out. The photos don’t do her lovely furniture justice! From the first contact I made with Coleen, I appreciated how accommodating she was to work with and how perfectly our event came together once her furniture arrived. I can’t recommend her enough!”Ashlyn Ann Friend
University of Colorado Boulder